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Restoring Individual Files or Folders

For WindowsWindowsWindows  (View Mac Article)


Article Summary
  • Restoring single files and folders lets you choose which files you want to restore right away.
  • If you accidentally deleted an item from your computer or a virus has infected some items, you can restore those files and continue working.


If these instructions do not match your version of Carbonite, please upgrade by reinstalling.



About Your Restore Options

With Carbonite you can restore files individually one of two ways. One method is to restore files through the Carbonite Backup Drive. This is useful if you know where the file(s) are located and are more interested in navigating to them like you normally do on your computer. The other method for restoring individual files and folders is to use the Restore Search. This method is useful to people who are unsure of a file's name or location and wish to search their backup for the file.

Both methods let your restore individual files, groups of files, folders and previous versions of files. Please select your preferred method for restoring individual files and folders.



How to Restore a File or Folder with the Carbonite Backup Drive

If you know the name and location of the file/folder you wish to restore, you can use the Carbonite Backup DriveCarbonite’s virtual drive, containing all the files within your backup. Located within Windows Explorer. to restore it. When you restoreTo download files from Carbonite’s servers to your computer. a file/folder, you can restore it to the original location or you can specify a new location. If you need to restore a file and are not sure where the file is located, Carbonite can help you search for the file using the filename.

You can open the Carbonite Backup Drive through the Carbonite InfoCenter.



Double-click the Carbonite lock icon in your Windows notification area to open the Carbonite InfoCenter.

Lock Icon

Note: If you do not see the lock, click the show hidden icons button ( < ) next to your Windows notification area to view hidden icons. In Windows 7, click the Show hidden icons button ( ^ ) next to your Windows notification area, to see the Carbonite lock. If you are running Windows 8 and are not viewing the desktop, please press the Windows Key + D on your keyboard to view the desktop.



Within the Carbonite InfoCenter click the Restore tab to view a list of your restore options. Click Browse your backup to open the Carbonite Backup Drive.

Open the Carbonite Backup Drive



You will see the Carbonite Backup Drive window displayed. Once in the Carbonite Backup Drive, find the file or folder you wish to restore. Once found, right-click the file and select Restore to restore the file to its original location.

The file will then be restored to where it was originally located.

To restore a file or folder to a new location, select Restore To... and you will see the Browse For Folder window displayed.

Restore Options in Backup Drive

Note: If you select a folder that contains a lot of files, it could cause an issue with certain Carbonite functions that display your restore status.



If you chose to restore a file to a new location with the Restore To... option, you will see a window displayed letting you choose a location for the restore.



Find and select the location to which you wish to restore. (If you wish to create a new folder, click the Make New Folder button, type a name for the new folder, and press the Enter key.)

When you are satisfied with your choice, click the OK button, and the file will be restored to the location you specified.

Browse for Folder Window



Carbonite will open the Restore Search window and display the progress of the file(s) you selected for restore.



Restoring Individual Files




Searching for a File to Restore


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