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Restoring Previous File Versions
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For WindowsWindowsWindows  (View Mac Article)

 

Article Summary
  • Restoring a previous version of a file lets you correct any accidental changes.
  • Each day a file is backed up, Carbonite maintains a version of that file.
  • You can view up to 12 versions of a file to restore (depending on how many times the file was backed up and how long ago it was backed up).
  • You can restore a file you have deleted from your computer hard drive (as long as the file was deleted within the last 30 days).

 

If these instructions do not match your version of Carbonite, please upgrade by reinstalling.

 

 

How Versioning Works

Carbonite keeps old versions of your files for up to three months. It keeps one daily version of the file for each day of the past week, one weekly version for each of the previous three weeks, and one monthly version for each of the previous two months that the file has been backed up.

 

 

This image and the text below reflect versioning on a file that has been backed up every day.

Versioning

You can restore a previous version of a file one using of three methods.

 

 

How to Restore a Previous Version of a File Through Windows Explorer

You can restore a previous version of a file through the Carbonite context menu or through the Carbonite Backup Drive.

 

 

First, locate the file you wish to restore on your computer. If you have deleted the file, or cannot locate the file on your computer, click here for instructions on using the Carbonite Backup Drive.

Then right-click on the file and select Carbonite; Restore previous versions.

Carbonite Context Menu: Restore Previous Version

Note: This menu option will only display if your backup contains a previous version of the file.

 

 

You will see the Restore a Previous Version window displayed. This window lists all the versions of a file available for restoreTo download files from Carbonite’s servers to your computer. in chronological order with the most recent version of the file listed at the top.

 

 

Select the version of the file that you want to restore by clicking on it in the list.

Once selected, specify the name and location for the file and click the OK button to restore the file.

Restore Previous Version Dialog Box

 

 

The Restore to location: field will be automatically populated with the path to the existing file. The word "(Restored)" will be added to the existing filename with the date and time it was backed up. Alternatively, you can enter a different filename and/or save the file to a different location on your computer by clicking the Browse... button and selecting a new location.

 

 

How to Restore a Previous Version with the Carbonite Backup Drive

With the Backup DriveCarbonite’s virtual drive, containing all the files within your backup. Located within Windows Explorer., you can restore a previous version of a file you have deleted (within the last 30 days). You can open the Carbonite Backup Drive through the Carbonite InfoCenter.

 

 

Double-click the Carbonite lock icon in your Windows notification area to open the Carbonite InfoCenter.

Lock Icon

Note: If you do not see the lock, click the show hidden icons button ( < ) next to your Windows notification area to view hidden icons. In Windows 7, click the Show hidden icons button ( ^ ) next to your Windows notification area, to see the Carbonite lock. If you are running Windows 8 and are not viewing the desktop, please press the Windows Key + D on your keyboard to view the desktop.

 

 

Within the Carbonite InfoCenter, click Restore to view the restore options and click Browse your backup to open the Carbonite Backup Drive.

Restore Tab

 

 

You will see the Carbonite Backup Drive window displayed. This window shows you all of the files in your backup, organized just as they are on your computer.

 

 

Next, locate the file you wish to restore. Once located, right-click it and select Restore previous versions.... You will see a new window showing all versions available for restore.

Carbonite Backup Drive: Restore Previous Version

 

 

Select the version of the file that you want to restore by clicking on it in the list.

Once selected, specify the name and location of the file and click the OK button to restore it.

Restore Previous Version Dialog Box

 

 

The Restore to Location: will be automatically populated with the path to the existing file. The word "(Restored)" will be added to the existing filename with the date and time it was backed up. Alternatively, you can enter a different filename and/or save the file to a different location on your computer by clicking the Browse... button and selecting a new location.

 

 

Restoring a Previous Version of a File through Restore Search

Carbonite's Restore Search feature lets you access previous versions of a file and restore them. Before restoring files to your computer, you want to freeze your backup for safekeeping so that no changes are accidentally uploaded to Carbonite's servers.

 

 

First, right-click the Carbonite lock icon in your Windows notification area and select Freeze your backup.

If your lock icon is blue with a red cross through it, your backup is already frozen for safekeeping. In this case, double-click the Carbonite lock icon.

Lock Icon: Frozen Backup

 

Note: If you do not see the Carbonite lock icon, it may be hidden. Click the Show hidden icons button ( < ) to view the Carbonite lock. In Windows 7, click the Show hidden icons button ( ^ ) to view any hidden icons.

 

 

You will receive a pop-up indicating that your backup has been frozen for safekeeping. This means that no files will be removed from your backup as well as no changes to files will be uploaded to Carbonite's servers.

Click the Restore Files link to open the InfoCenter to the Restore tab.

Carbonite InfoCenter: Your Backup is Frozen for safekeeping

 

 

Within the Carbonite InfoCenter, click the Search and restore button to open the Restore Search window.

Carbonite InfoCenter: Restore tab

 

 

After clicking Search and restore, you will see the Restore Search window displayed. In this window you can search your entire backup by file name or file extension (e.g. .docx, .doc, .jpg).

 

 

Enter your search criteria within the fields provided and click the Search button.

Restore Search window

 

 

To search for files by filename, begin typing in the Find files or folders in your backup field. The search is performed automatically as you type and will return files with names that contain the characters you type, no matter where they appear in the filename. For example, if you type "res", the search will return the following files: "Resume.doc" and "JohnResume2009.doc." If you want to search for all files of a certain type (images or movies, for example), you can type the file extension ("jpg" or "avi") and all files of that type will be returned.

 

 

Select the file(s) you wish to restore by checking the box in front of the filename in the Results list and click the Actions; Previous Version for the file you wish to restore.

Select Previous Version

 

 

You will be shown a list of versions available for the file selected and what the file will be named once it is restored. Select one of the previous versions of the file and click Restore Selected Versions.

Restore your files

 

 

Once the restore has started, a progress bar will appear in the Restore List panel.

Restore your files

 

 

After your files have finished restoring, you can access them by their new name on your computer.

 

 

Restoring Previous Versions of Files

 




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