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Affiliate Program Questions
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  1. What products will I be selling?
  2. How much commission do you pay?
  3. How can I ensure all my referrals will be accounted for?
  4. How are my payments handled?
  5. What sort of assistance do you provide to your affiliates?
  6. Will I have access to ready-to-use material?
  7. Is there any cost to become an affiliate?
  8. Can I check my sales figure online?
  9. How do I sign up?
  10. Do you have policies and guidelines for affiliates?
  11. I have more questions, who can I ask?
 

 

  1. What products will I be selling?

    Carbonite Online Backup is the easiest way to protect important files against hard drive crashes, theft, damage, accidental deletion and other data disasters. You can promote free trial or buy-direct offers of Carbonite Personal and Carbonite Pro.

    Plan Comparison:

      Personal Pro
      Basic Plus Prime Basic Plus Prime
    Computers per subscription 1 1 1 unlimited unlimited unlimited
    Backup space unlimited unlimited unlimited 250 GB* 250 GB* 500 GB*
    Supported operating systems Mac & PC PC PC Mac & PC Mac, PC & Windows File Server Mac, PC & Windows File Server
    File and folder backup
    Web and mobile access
    Phone, chat and email support
    External hard drive backup  
    Mirror image backup        
    Courier Recovery Service    
    Automatic video backup    
    NAS device backup      
    Windows server backup        
    Carbonite price* $53.99/yr $89.99/yr $134.99/yr $269.99/yr $499.99/yr $599.99/yr

    * Additional space is available: 99.99/yr for 100GB

  2. How much commission do you pay?

    Affiliates earn at least 30% commission for every new sale of Carbonite Personal and Carbonite Pro . Top-performing affiliates could earn even more!

  3. How can I ensure all my referrals will be accounted for?

    You will be issued a unique Affiliate ID that will always be included in your promotional link. When a prospect clicks on your ads and visits the Carbonite landing page, a 90-day referral cookie is placed to track any subsequent sales that occur within 90 days. All the marketing material we provide you with will contain this unique ID and this will guarantee that any traffic from your site is tracked back to you.

  4. How are my payments handled?

    All affiliate sales are tracked using the services of Commission Junction, a leader in online advertising offering a global network of affiliates along with sophisticated reporting capability.

    Once approved with Commission Junction, you will get a personal account through which you will be able to control all activities. This account will also show you the balance of your commission in real-time. We guarantee reliable and prompt payments. You choose how you get paid, either through check or through wire transfer to the bank account that you designate. Commission Junction combines all your commissions into one monthly payment, with a USD$25 minimum payment. Please note that affiliates in countries other than the United States may have different payment thresholds with Commission Junction. Please visit Commission Junction (www.cj.com) for more information.

  5. What sort of assistance do you provide to your affiliates?

    You will be assigned a personal Affiliate Account Manager who will regularly give you great ideas on how to become a top-selling Carbonite affiliate.

  6. Will I have access to ready-to-use material?

    Yes! We provide you with up-to-date marketing material, including banners, product reviews, articles, tailor-made sales texts, and ready-to-send emails.

  7. Is there any cost to become an affiliate?

    No. It's free to join the Carbonite Affiliate Program.

  8. Can I check my sales figure online?

    Yes. All you need to do is log into your personal Commission Junction affiliate control panel and you will be able to check your sales and commission in real-time.

  9. How do I sign up?

    Signing up is easy and completely free. Please click here to sign up now.

  10. Do you have policies and guidelines for affiliates?

    Yes we do. Below is a brief set of guidelines that we expect affiliates to adhere to when promoting Carbonite. Failure to adhere to these guidelines may be grounds for immediate termination from the program. Please take a moment to review them:

    • Ensure that all material presented on the affiliate's website represents Carbonite in a professional, accurate and positive manner.
    • Do not send unsolicited email to promote Carbonite.
    • Do not promote Carbonite at a discount without prior written consent.
    • Affiliate participation in paid search requires prior approval from the Carbonite Affiliate Program Manager. Please email affiliates@carbonite.com to request participation in the search channel.
    • Do not endorse Carbonite on any websites that are considered offensive or inappropriate. Determination of such sites is at the sole discretion of Carbonite.

  11. I have more questions, who can I ask?

    If you have any other questions please contact us at affiliates@carbonite.com.

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