How to Move Your Carbonite Subscription
If your computer crashes or if you get a new computer to replace an old one, you can transfer your current subscription to another computer. When you transfer your subscription, you can restore your files that were backed up by Carbonite.
Carbonite can only be transferred to computers with the same platform (e.g. Windows operating systems to Windows operating systems). Currently, you cannot transfer your subscription from a Windows computer to a computer running a Mac operating system.
Log into your account at https://account.carbonite.com from the computer you wish to transfer Carbonite to. You will see a list of computers under your account.
To begin the transfer process to another computer, click the Move my Subscription link.
You will see a pop up displayed detailing information about transferring your subscription between computers. You will be given a choice on how to complete the transfer:
After you have made your selection, click the Continue to Download button to start installing Carbonite.
Click the Transfer button and follow the instructions to download Carbonite.