This site requires JavaScript to be enabled
IE BUMPER
Uninstalling Carbonite
IE BUMPER
IE BUMPER

IE BUMPER
 
For WindowsWindowsWindows  (View Mac Article)

 

Article Summary
  • Uninstalling Carbonite from your computer leaves your data vulnerable to accidental deletion and disk failures.
  • You would normally want to uninstall Carbonite to transfer your subscription, to correct a problem with the installation, or to end your subscription with Carbonite.
  • You can uninstall Carbonite through the Start menu or with a feature in the Control Panel.

 

 

 

How to Uninstall Carbonite

There are two ways to uninstall the Windows version of Carbonite. Please choose a method below:

 

 

Uninstalling Carbonite Through the Start Menu

The method for uninstalling Carbonite through the Start menu is generally the same for each operating system. However, the Start menu is laid out differently for each operating system. Please choose your operating system from the list below:

 

 

Windows XP

Windows XP

 

Click the Windows Start menuThe Windows icon in the lower left hand corner of your screen that allows access to “All Programs”. and select All Programs; Carbonite; Uninstall Carbonite to be guided through the uninstall process.

Windows XP Start Menu: Carbonite

 

 

If there is no Carbonite entry in your All Programs menu, Carbonite is not installed on your computer. Once uninstalled, you will be shown an uninstall survey. Please take a moment to fill out our survey so that we may better assist you in the future.

 

 

Windows Vista

Windows Vista

 

Click the Windows Start menu and select All Programs.

When the Start menu changes to show the list of programs, click Carbonite; Uninstall Carbonite to be guided through the uninstall process.

Windows Vista Start Menu: Carbonite

 

 

If there is no Carbonite entry in your All Programs menu, Carbonite is not installed on your computer. Once uninstalled, you will be shown an uninstall survey. Please take a moment to fill out our survey so that we may better assist you in the future.

 

 

Windows 7

Windows 7

 

Click the Windows Start menu and select All Programs.

When the Start menu changes to show the list of programs, click Carbonite; Uninstall Carbonite to be guided through the uninstall process.

Windows 7 Start Menu: Carbonite

 

 

If there is no Carbonite entry in your All Programs menu, Carbonite is not installed on your computer. Once uninstalled, you will be shown an uninstall survey. Please take a moment to fill out our survey so that we may better assist you in the future.

 

 

Windows 8

Windows 8

 

First, ensure that you are in the Windows Start Menu by pressing the Windows key on your keyboard. Within the Windows Start Menu, right-click Carbonite InfoCenter.

Windows 8: Start Menu

Note: If you do not see Carbonite InfoCenter listed within the Start Menu, please use the Control Panel method of uninstalling Carbonite from your computer.

 

 

You will see a ribbon displayed at the bottom of the screen with a bunch of options. Click Uninstall to open the Programs and Features window.

Windows 8: Uninstall

 

 

This will not automatically uninstall Carbonite from your computer. Instead it will take you to a location where you can uninstall programs from your computer. Select Carbonite within the list of programs and click Uninstall.

Windows 8: Programs and Features

 

 

Follow the steps on the screen to complete the uninstallation of Carbonite.

 

 

Uninstall Carbonite Through the Control Panel

Uninstalling Carbonite through the Control Panel is best for when you cannot find the Carbonite menu within the Start Menu. Please choose your operating system from the list below:

 

 

Windows XP

Windows XP

 

Within Windows XP, click the Windows Start menu and select Control Panel.

Once in the Control Panel, click Add or Remove Programs to display a list of programs installed on your computer.

To proceed with the uninstall, click the Remove button on the Carbonite program in the list.

List of programs on your computer

 

 

If there is no Carbonite entry in your Add or Remove Programs menu, Carbonite is not installed on your computer. Once uninstalled, you will be shown an uninstall survey. Please take a moment to fill out our survey so that we may better assist you in the future.

 

 

Windows Vista

Windows Vista

Windows 7

Windows 7

 

Within Windows Vista and Windows 7, click the Windows Start menu and select Control Panel.

Once in the Control Panel, click Uninstall a Program to display a list of programs installed on your computer.

To proceed with the uninstall, select Carbonite from the list and click the Uninstall button.

List of programs on your computer

 

 

If there is no Carbonite entry in your Programs menu, Carbonite is not installed on your computer. Once uninstalled, you will be shown an uninstall survey. Please take a moment to fill out our survey so that we may better assist you in the future.

 

 

Windows 8

Windows 8

 

Within Windows 8, you can uninstall Carbonite through the Programs and Features tool in the Control Panel, which can be opened through the Search charm. To open the Search charm, hover your mouse over the bottom right or top right of your computer screen and click Search.

Note: You can also open the Search charm to the Settings search by pressing the Windows Key + W on your keyboard.

If you are not already in the Settings search, click Settings. Within the Search field, type Uninstall and click Uninstall a program in the Search results on the left.

Search for Uninstall

 

 

This will open the Programs and Features window where you can uninstall programs from your computer. Select Carbonite within the list of programs and click Uninstall to begin uninstalling Carbonite from your computer.

Windows 8: Programs and Features

 

 

Follow the steps on the screen to complete the uninstallation of Carbonite.

 

 

Video Instructions For Uninstalling Carbonite



Reinstalling Carbonite
Was this answer helpful?